Support / Help / FAQ

Absolutely. Just download the VoiceStar Voice Inventory app from Apple or Google Play and register at VoiceStar.ai to subscribe.

Easy.

Step 1: Register on voicestar.ai and choose a plan that suits your needs. You can upgrade or downgrade anytime.

Step 2: Follow the instructions in your email notifications.

Step 3: Download the appropriate app for your mobile phone.

Step 4: Send us your inventory as an excel document so we can setup your inventory manager and prep your first inventory.

Step 5: Schedule time with our Customer Support Manager to train you and your team.

Absolutely! We have voice-enabled thousands of alcohol, beer, wine and supply brands.  

Login to your dashboard, and click on the Manage Inventory tab. Off to the right, you will see edit and delete buttons. 

Easy. Just click here to schedule one.

No. The VoiceINV system is based on an AI cloud computing solution that gives the user the ability to manage inventory prep through a web-based dashboard.

No. But WiFi is faster than using just a cellular data connection.

Our customer success team will setup and prep your first inventory for you as part of the setup and training service. Once we have voice-enabled your inventory, scrubbed the data and tested the items, we will notify you and schedule a training session for you and your inventory-takers. Thereafter, editing and updating your inventory is done on your dashboard using our inventory manager to updated as needed.

In the future, if you want to manage and load new inventories, you can easily do this yourself.

Step 1: Download our inventory prep sheet and notice the headers.

Step 2: Cut and paste your inventory items, add pars, vendors, most recent prices from your invoices, etc.. Just follow the template. Make sure there are no blanks. Use “0” if anything is unknown

Step 3: Save your new VoiceINV as a CSV file to your desktop.

Step 4: Go to your platform and upload this CSV file to  the “Products” tab to create your master inventory. 

VoiceINV is designed to be self directed and user friendly, but CSV’s can be tricky.

If you are having problems, just contact us and we’ll walk you through any problems.

The one-time setup and training is $199 per location/unique inventory. 

Yes. The VoiceINV CSV template is used for bulk uploading of products. If you add a product, delete a product, suspend a product or have price changes these entries can be made from the StarBar Web Dashboard.

Ah, practice, practice, practice! Our Natural Language Understanding (NLU) and Automated Speech Recognition (ASR) software is pretty good and will improve over time.

You have the ability to add aliases or nicknames to products to help with difficult brand name.  You might want to call Jack Daniels as JD or Dom Perignon as DP, for example.

All inventory in the bar/restaurant can be inventoried in one shot. Main Bar, Storeroom, Service Bar etc.

No. There is no new hardware to buy. We developed VoiceStar on both iOS and Android platforms. Just download the free app after you register on voicestar.ai

No. The app is small and once you are done with the inventory, the report is sent to a shared file or emailed to you. Nothing stays on the phone…it’s securely in the cloud. 

Yes, you may.  Each location requires its own subscription but can be managed from a single Dashboard and multiple devices (or a single device for all).

Absolutely, very easy to edit and replace. This edit function helps StarBar learn. Adding nicknames in your products dashboard will help too.

Voice is an emerging science and VoiceINV is a first-to-market platform. Try to be patient and help us make it better for you. 

No, not on the fly. You manage your inventory on the platform not the app. The platform is where you add/edit/activate and deactivate all items. This is  where you go to prep each inventory and is part of our best practices using VoiceINV.

So you want to make taking inventory even easier? You can by just using our patent pending voice counting feature. 

1. We load and setup your inventory one-time.
2. You manage and update your inventory products, pars and prices weekly on the VoiceINV dashboard.
3. Forget about updating sales, purchases or any prior inventory because all you are doing is voice counting.
4. Complete the inventory and send the file to your accounting department, or, to yourself. 
5. Then, just upload the file to your General ledger and done!
6. Your back office provider does the rest.